Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
Personal Information
- Name and email address (when you contact us or sign up)
- Messages and questions you submit
- Documents you upload (if applicable)
Usage Information
- Pages visited and time spent on our site
- Browser type and device information
- IP address and general location
2. How We Use Your Information
- To provide and improve our AI legal assistance services
- To respond to your inquiries and provide customer support
- To analyze usage patterns and optimize our platform
- To comply with legal obligations
- To protect against fraud and abuse
3. Data Security
🔒 Security Commitment
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage and backup procedures
4. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
5. Your Rights (POPIA Compliance)
Under South Africa's Protection of Personal Information Act (POPIA), you have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Portability: Request transfer of your data to another service
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Transfers
Your information may be transferred to and processed in countries other than South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@mzansilegal.com
Address: Mzansi Legal Privacy Team
South Africa